Contact support

How can we help?

Questions, bug reports, or feature requests - send us the details and we will help with your SUP to SRT conversion workflow.

Send us a message

Use the form below or email us directly at contact@suptosrt.com.

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Common Questions

Quick answers to frequent SUP to SRT support questions.

View all FAQs

Which subtitle formats do you support?

Sup to Srt focuses on PGS/SUP Blu-ray subtitle files and converts them into editable SRT text files.

Is my data secure?

Yes. SUP files are processed locally in your browser. Your subtitle file is not uploaded to our server during conversion.

Why does OCR sometimes make mistakes?

SUP subtitles are images, so OCR accuracy depends on font quality, language selection, contrast, and source image clarity.

Can I request a new feature?

Yes. Send a message with your use case, browser, file type, and the workflow you want improved.